What is Basic Inside Delivery Service?
A. Trucking companies deliver to your loading dock. The driver is not automatically expected to unload your furniture. If you request basic Inside Delivery Service, the driver will use a pallet jack to move furniture from the interior of the truck to your receiving area if it is level with the trailer bed. In some instances (not normally), the driver can be retained to move the palletized items to a nearby first floor location and rarely (at best and if a large enough freight elevator is available) the driver will transport the pallet to another floor. The trucking company will never un-crate and unpack the merchandise nor will they cart away the refuse.
