What is “Basic” and “Mobile” airtime, and how are the Basic and Mobile minutes deducted from the free minutes entitled to me?
• “Basic” airtime is applicable to any incoming calls from and outgoing calls to all numbers except 8-digit mobile numbers starting with “6” or “9”, including calls to Customer Care Hotline 888 or 29458888, #121 and #122 bill enquiry hotline, 191 Info Call, 198 Financial Link, #888 and 218 for voice and fax mails retrieval. • “Mobile” airtime is applicable to any incoming calls from and outgoing calls to 8-digit mobile numbers starting with “6” or “9”. • Both incoming and outgoing call airtime is counted in regard to the originated calling number only. • Remaining free “Basic” airtime can be used to deduct extra “Mobile” airtime. However, remaining free “Mobile” airtime cannot be used to deduct extra “Basic” airtime.
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