What is automated precertification?
It is one of the options on Humana’s interactive voice response system. The precertification function enables you to initiate a request for authorization for an inpatient admission and non-HMO outpatient precertification. The automated system interfaces with Humana’s host computer systems and allows for faster, more consistent verification of information than a manual system. In most instances, a request is approved while the caller is on the line.
