What is Automated Meter Reading (AMR)?
Automated Meter Reading (AMR) is an important improvement in DEP’s comprehensive transformation of its Bureau of Customer Service. AMR systems consist of small, low-power radio transmitters connected to individual water meters that send water meter readings to a network of rooftop receivers throughout the city. These receivers will provide DEP with all relevant billing information and eliminate the need for meter readers to visit your property. Learn more about DEP’s AMR program.