What is autofill?
• Can my prescriptions automatically be refilled without having to order each time? Yes. Ask to have your prescription autofilled. Our system will automatically refill your prescription 14 days before your current supply is gone. No phone call is needed. For more information, see Ordering Refills. • What is auto fill? Auto fill is a prescription refill convenience. Your prescription will be automatically refilled every 3 months, thus there is no need to call, email, or fax the pharmacy for a refill request. • What is the timeframe for an auto fill? Each prescription will begin to be processed 2 weeks before you are due to run out of medication. This gives the pharmacy time for mailing and calling your physician for refills. • If my medication is on auto fill, and it is discontinued after it has been sent, can I return it? No. The pharmacy is not allowed to accept returned medications per Board of Pharmacy regulations. This regulation was put in place for your safety. • What are some re