What is AnswerPlus?
AnswerPlus is a direct window into Grass Roots Softwares support systems. Use it to search for in-depth information, solutions and get answers to product questions. You can also directly start, manage, and track support cases from the moment theyre created until theyre resolved. Our solutions engine enables us to identify the root cause of issues and prevent them from reoccurring. An integrated knowledge management infrastructure suggests solutions to questions. Additions and improvements are continuously made to the AnswerPlus system. This means the industrys most powerful solution management system is available to you, as the owner of SupportPlus, 24/7.