What is Angus MacKays return policy?
Virtually all of our putters are custom-made, with shaft engraving, putter length, grip selection or head selection. A putter is constructed only when the customer orders one; putters are not “inventoried” in a finished state. Once a putter has been constructed, it is uniquely yours and yours alone. We DO stand behind the quality of both materials and our workmanship for your lifetime, and will repair or replace your putter at our option if there is any defect due to either of those. If your putter shows any sign of accident or abuse, we will repair or replace at your expense. Please remember that the main part of this putter is not a modern composite, but a product of nature and will not take abuse like a modern material. Hickory, over time, will “crook” or bend. This is a natural occurrence and only adds authenticity to its antique effect. If we question the spelling or wording for the engraving, we will make our best attempt to contact you before engraving.
