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What is an RMA number?

April 26, 2017RMA

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What is an RMA number?

1 Answer

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Posted

A Return Material Authorization (RMA) number is a unique number that is system-generated by the RMA team from the details submitted on a completed Fault Report Form to allow full traceability of your unit and record all processes and activities related to it before, during and after the repair process. RMA numbers are issued once all details and warranty/contract cover are confirmed and/or payment terms are satisfied for quotes issued.