What is an RMA, and is it mandatory to have an RMA number in order to return a product to Cell-Phones1?
RMA stands for RETURN MERCHANDISE AUTHORIZATION. In order to process a return, you must request an RMA from our website by simply clicking on the RMA request link. An RMA will be issued if all return guidelines are met and just as long as the RMA Request is made within our return or warranty period for that specific item. Once an RMA number is issued, it will be valid for 30 days, within which time Cell-Phones1.com must receive the returned products. Please place the RMA number issued to you on ALL boxes containing the returned items. RMA numbers will not be extended, modified or reissued from their original request.
