What is an Oracle usability lab?
A usability lab is a facility for testing the ease of learning and use, in short, the usability, of Oracle software with customers or potential customers. Oracle has 18 labs located in seven locations worldwide, including labs in India and the United Kingdom. A typical lab consists of two adjoining rooms: a participant’s room and an observer’s room. In the participant’s room, an Oracle customer uses software that is under development. In the observer’s room, a user experience (UX) team member talks with the customer using an intercom and observes the participant’s interaction with the software. The customer’s background, typically the job they perform and their level of computing experience, is matched with the requirements for the software. The UX team member recruits customers who match the needed background and invites them to come to the lab. The data from these sessions is then combined with data from sessions with other customers to enhance the software before it is released.
Related Questions
- This information will help the lab assistants or the person in charge of Oracle better trouble shoot the problem. How do I check my e-mail in the lab?
- This information will help the lab assistants or the person in charge of Oracle better trouble shoot the problem. How do I check my e-mail in the lab?
- Can my school install this software on our lab networks if every student buys a copy of the text + Oracle package?
- What is an Oracle usability lab?
- What Is The Usability Lab?
- What Is The Usability Lab?
