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What is an online letter notification?

April 26, 2017letter NOTIFICATION online

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What is an online letter notification?

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When you have a new online letter, Centrelink will send an SMS or an email to your nominated SMS phone number or email address. If you are notified by email please ensure that: • your email address is correct and current • you have listed Centrelink as a trusted agent so that any emails that Centrelink sends you are not rejected as SPAM • you have enough space in your mailbox to receive notifications. An online letter notification lets you know that you have a new online letter. You will need to logon to Centrelink online services or the Family Assistance Office to view it. If you change your mobile phone number or email address you will need to tell Centrelink straight away. To report any changes telephone us on your regular 13 number, visit your local Centrelink Customer Service Centre, or send a letter to any Centrelink Customer Service Centre.