What is an ombuds (also known as an ombudsman or ombudsperson)?
An ombuds is a person who provides confidential, impartial, informal assistance to all workforce members who have concerns, conflicts, complaints or disputes arising from or affecting their work or studies at The University of Texas M. D. Anderson Cancer Center. The primary goal of the ombuds is to enhance one’s ability to deal effectively with a given situation and to seek a timely, fair and equitable resolution. The Ombuds Office provides an alternate channel that supplements exisiting resources. The ombudsperson does not have decision-making authority, but strives to facilitate positive outcomes for all parties.
