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What Is An IVR Menu?

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What Is An IVR Menu?

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IVR menus are defined as discreet lists of options from which the caller can choose. IVR menus should list the description of each option first followed by the action phone keypad number (or spoken phrase) associated with this option. For a listing of some of the IVR phone applications designed and created by our development staff, please visit our IVR applications webpage. Contact DSC to learn more about our IVR menu design software and IVR design process.

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