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What is an ISR (Synchronization Error)?

April 26, 2017Error isr synchronization

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What is an ISR (Synchronization Error)?

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A. The presence of an ISR message indicates that your data has errors in it which has prevented it from being sent to your trading partner. Review the detailed message within the ISR and modify your item data to comply with that message. Continue to check your “Message Center” and “Data Synchronization Customer Status Summary” until you receive a CIC (Customer Response) message from your customer. If you receive another ISR, repeat the above process until your data is compliant with all valid data synchronization rules.