What is an ISO Standard ?
The International Organization for Standardization (ISO) is the coordinating body for the creation of international standards. ISO’s scope includes the development of technical equipment standards, such as those for gearing and mechanical power transmission equipment. AGMA is the Secretariat for ISO’s Technical Committee 60, Gears, which coordinates all ISO Standards development for the gear industry.
They have different standards for different industries and standards for different areas of the industry. The latest series of ISO standards, which the Q-Manager uses, replaces older standards developed in 1987 and updated in 1994. These original standards were primarily directed to manufacturing and very difficult and expensive to implement in a smaller business, especially a service related business. A Quality Standard is simply a statement or identification of a policy, process, or procedure that improves the business or reduces (to eliminate) errors that affect Customers Satisfaction or final product repair quality. These standards and requirements are very global in nature as they relate to ISO requirements. Because the ISO Quality Standards are meant to be used in all Industries, it is very expensive and labor intensive to create and implement an ISO Compliant Quality Assurance System that is Collision Repair Facility specific. Without Q-Manager, It would require an ISO Consultan
