What is an Internet cookie? Why does Online Banking use cookies?
Cookies are a general mechanism which the Internet server can use to both store and retrieve information on the member side of the connection. Online Banking uses cookies for only one thing. At the time you log onto Online Banking a cookie is sent to read the clock on your system. The cookie is then updated every time you move throughout the system and periodically as you use the system. If ten minutes have passed on your system with no activity, you are automatically logged off of Online Banking as a security precaution. Without the cookie, there would be no viable way to track the time passed without activity. This cookie is what makes our “timing out” security feature operate. Because it is a security issue, if the cookie is denied by your system at the time the Online Banking system attempts to send it or update it, Online Banking will not allow further access to the system. If, when attempting to use Online Banking you get an error message that states “There has been a problem dur
