What is an intermediary service?
An intermediary is an individual, a person or an organisation that acts as a go-between for two or more people. In relation to adoption, an intermediary service usually means the role played by an agency when a request is received from an adopted person or their birth relative to approach the other party. This can be with a view to passing on or requesting information, and may lead to indirect or direct contact. Adopted people can access identifying information from their original birth certificate and adoption records. When it is the birth relative of an adopted person who is requesting an intermediary service, the intermediary agency is not allowed to give the birth relative any information that will or might identify the adopted person, but the intermediary agency can use the information to locate the adopted person and make an approach to establish if the adopted person is willing to agree to the relative having any information or to be put in contact with the relative. What does t