What is an Integrated Communications Platform, and how does it address the challenges of enterprise branch offices and small to medium-sized businesses?
An Integrated Communications Platform (ICP), such as Vertical Networks’ InstantOffice, combines voice functionality (packet- and circuit-switched PBX, VoIP gateway, voice mail, voice mail networking, automated attendant, and computer-telephony applications) and data functionality (Ethernet LAN, multiprotocol router, remote access server, and multiservice WAN modules) as well as support for business-enhancing applications. The platform delivers truly integrated voice and data networking, with the benefit of being easier to manage than traditional communications infrastructures. And because ICPs have a much lower total cost of ownership, they are the ideal platform for remote corporate offices and small to medium-sized businesses. An ICP not only tightly integrates many features and functions into one system, it also includes flexible and cost-effective remote diagnostic and management tools.
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