What is an individuals potential liability if the MyFBMC card is lost or stolen?
The Card Holder Agreement participants receive with their cards explains the liability an employee faces when a card is lost or stolen. Employees will need to remember this card only works at medical healthcare and drug store facilities. If a thief tries to use it, for example, at a gas station, it will not work. The thief would have to be savvy enough to know what kind of card it was to use it and then as long as it is reported in a timely manner, there is no liability on the employee’s part. Question: How will the MyFBMC card work when an employee purchases a prescription that costs an amount other than a known copayment? For example, my medication costs $14.39, which is less than my co-payment under the COVA Care plan. Answer: The transaction may go through, but FBMC would require documentation to substantiate the amount.
