What is an “Explanation of Benefits” (EOB)?
It’s a page that your insurance sends you. It shows what services Onsite gave your baby, how much we billed, and how much your insurance paid. If they did not pay anything, it will say why. It’s important for you to send the EOB to Onsite when you get it. The EOB is the only way we know the insurance company’s response to our bill. We can’t close your account until we get the EOB from you.
