What is an example of a problem that can be mediated?
An example of an EEO case that can be mediated is a complaint triggered by a worker’s criticism about “that kind of music” being played by the complainant. The complainant perceived the co-worker’s remark about “that kind of music” as directed at her race because she plays rap music. During the mediation session, it may be revealed that the real issue has nothing to do with the type of music but rather the volume or when it is played. It could also be revealed that some prior perceived slight is behind the complaint about the music. These issues would not likely have surfaced during an investigation into the perceived racial slur.
