What is an EOB statement?
After your implantation, you will receive an EOB (explanation of benefits) statement from your insurance company. It is not a bill and does not require payment. It’s simply a record that lists the medical services provided and an explanation of coverage for each service. We highly recommend you hold on to your EOBs in case you have questions or concerns regarding your insurance claims. Key things to know about your EOB Statement: • It is not a bill and does not require payment. • It is a list of services provided to treat your medical condition. • It simply explains what your insurance company paid for those services provided. • There may be opportunities to increase your coverage. • The Carticel Care® team will assist you with all your insurance questions. Questions or concerns about benefits and coverage of your CARTICEL procedure can be directed to our insurance specialists at (800) 453-6948, Option #2.
