What is an Employee Assistance Program and how does it differ from medical benefits?
A. An Employee Assistance Program provides confidential professional counseling services, training, and consultation. Funded by the employer, it is a resource for the employer, employees, and their family members. The EAP can be accessed 24 hours a day, 7 days a week. It is not considered a medical benefit, and offers help for the whole spectrum of personal issues that may or may not impact upon job performance.
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