What is an “at home inbound call center” agent?
If you’ve ever contacted a business about some topic or another, chances are you were speaking to an at home inbound call center agent. Businesses take in many phone calls in a day’s time. While they value their customer’s feedback and concerns, they don’t always have the manpower or funds in their business to pay for a full-time staff of people to answer the phone so they outsource this work. Here’s where an “at home inbound call center agent” comes into the picture. By hiring someone else outside of the company, they’re able to ensure that their customers’ calls are answered in a timely fashion without having to pay the same wage they would have to pay the employee if they worked within the company. By hiring an “outsider”, they don’t have to offer benefits such as holiday or vacation pay, insurance, pensions, etc. so they’re getting the job done while saving money at the same time. Form an at home inbound call center & make money at home Many companies today are hiring workers outsi