What is an apology/admission of liability?
a key aspect of open disclosure is saying sorry or offering an apology to the patient and their support person following an incident. According to the Open Disclosure Policy (page 3), an apology… … an expression of sympathy or regret, or of a general sense of benevolence or compassion, in connection with any matter whether or not the apology admits or implies an admission of fault in connection with the matter. An apology is defined by s68 of the Civil Liability Act 2002 as an expression of sympathy or regret, or of a general sense of benevolence or compassion, in connection with any matter whether or not the apology admits or implies an admission of fault in connection with the matter. An apology does not constitute an express or implied admission of fault or liability and is not admissible in any civil proceedings as evidence of fault or liability. Section 68. Definition In this part: “apology” means an expression of sympathy or regret, or of a general sense of benevolence or com
