What is an acceptable password format?
Your password must be 6-8 characters long and contain both numbers and letters. You cannot use your account number, Social Security number, repetitive numbers or letters (e.g. “11111A” or “AAAAA1”) or sequential numbers or letters (e.g. “12345A” or “ABCDE1.”) Your password is case-sensitive, which means that if you set up your password with all capital letters, then you cannot use lower case letters to log in.