What is Alternative Dispute Resolution by Mediation?
It’s where the parties to a dispute who are unable to resolve a particular problem agree that a neutral person, a specially trained Mediator, should help them try to arrive at a solution through alternative dispute resolution. The Mediator will work with each side and help them understand better their own and the other party’s position and explore alternative solutions. In this way the parties improve their chances of working out a solution to their mutual satisfaction.
