What is ACD?
The basic concept behind Automatic Call Distribution is as simple as the lineup at your local bank branch. In the bank, rather than wait at individual teller positions for varying lengths of time, customers form a single queue. As soon as a teller becomes available, the person at the head of the line moves forward to be served. Similarly, Basic ACD processes telephone calls on a first come, first served basis. The system answers each call immediately and, if necessary, holds it in a queue until it can be directed to the next available call center agent. When an agent becomes free, he or she services the first caller in the queue. Meridian 1 ACD does far more than simply process calls in sequence. A system can offer different kinds of treatment to different callers. People calling long distance, for example, can be given priority handling. Or customers placing orders can be distinguished from those seeking technical support. However your system is configured, the ultimate goal is to ser
Definition Alveolar Capillary Dysplasia (ACD) is a lethal developmental anomaly of the pulmonary vasculature: it is generally described as the failure of formation of the normal air-blood diffusion barrier in the newborn lung. Alveolar Capillary Dysplasia is usually associated with “misalignment” of the pulmonary veins. Synonyms Misalignment of pulmonary veins Differential Diagnosis Idiopathic persistent pulmonary hypertension of the newborn, surfactant protein B deficiency Signs and Symptoms Alveolar Capillary Dysplasia is a pulmonary disease that presents in very early infancy. Infants generally become critically ill in the first days of life with severe hypoxemia and pulmonary hypertension, although presentation has been reported at 6 weeks of life in an infant with a patchy distribution of disease. The majority of patients with ACD will have other associated anomalies of the cardiovascular, gastroinstestinal, urogenital, or musculoskeletal systems. The initial presentation is ident
