What is a VOX file?
• Short answer, there is no such beast. VOX is an extension used by several different IVR manufacturers as a way for their systems to differentiate a voice prompt from a system data file. These various “vox” files are vastly different and usually incompatible. The only way to ensure that you get your prompts in the format you need is to know the bit rate, sampling rate, and encoding scheme used by the manufacturer of your IVRS or switch.