What is a Voice Carry Over (VCO) phone?
Another option is the VCO (Voice Carry Over) phones for those who can speak but cannot hear well. The person with the VCO phone does not have to type in their conversation and can speak directly to the other party while the other party’s message is then typed by the relay operator so the hard of hearing person can read the message on the VCO phone. A VCO call requires two phone lines or an IP relay, which doesn’t require the second phone line if there is a DSL or broadband connection in the home. The IP-relay service uses the Internet instead of the phone system. With the IP-relay setup, anyone using a computer connected to the Internet can connect to a relay operator using a “chat-like” window. Most IP-relay services do not require software and many have free upgrade software for more control. Calls are free with the IP-Relay service since these phones use the Internet instead of your phone line. As indicated previously, the IP-Relay service simplifies calling with a VCO phone. IP-Rel
