What is a security/damage hold and why should I use a credit card for it instead of my debit card?
Before we began offering our Security Deposit Protectin Plan through CSA in July 2010 all rentals regardless of cabin size were required to submit a credit card for a security/damage hold when checking in at their cabin. This hold is just a freeze on your account and the amount varies in accordance with the cabin size, and cabin category (i.e. pet friendly). Using a credit card involves only your credit card company and because it goes through a single system it is processed much quicker. Because a major credit card company and the cardholder’s bank process debit cards, there are 2 financial institutions that must process the release of the hold, thus it can take twice as long. Please see the Security/Damage Hold section of our Policies page for further information.
