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What is a Sales Draft Copy Request?

April 26, 2017copy draft request sales

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What is a Sales Draft Copy Request?

1 Answer

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10 Posted

A sales draft copy request is sent to you from Moneris when a cardholder queries or disputes a purchase made on your web site. If you get one, please respond to it in the timeframe specified and provide the following: copy of the transaction record (on-line receipt or email), waybills or proof of delivery (with signature of recipient). If you do not reply to these requests and can’t provide the proof of purchase/delivery, the transaction can result in a chargeback.