What is a Role-Support Matrix?
For large or complex projects, we find a matrix or tabular form is a more useful way to display the relationships between task cases and user roles. Each row is a task case and each column is a user role. The cell at the intersection identifies whether a task case supports (is used by) a particular role. A more elaborate form can specify whether a given task cases is necessary, desirable, irrelevant for a particular role. See the newsletter item on requirements and role-support.
