What is a RIM?
A RIM, otherwise known as a Remote Integrated Multiplexer , is a device that Telstra uses to provision telephone services in areas where there is no existing copper, or the existing copper in the ground cannot support the demand for services in the area. Virtually all new housing estates have telephone services supplied by a RIM. Large office buildings, shopping centres, apartment complexes and the like are all “prime candidates” to be served by RIMs. In rural and remote areas, older telephone exchanges can often be replaced by a RIM unit that utilizes the existing fibre infrastructure to communicate to an exchange of a larger community. If a customer’s telephone number resides on a RIM unfortunately any DSL will not physically be able to be supplied.
