What is a reversal?
A reversal is when a buyer rejects or reverses a charge on their credit card. A common reason for a chargeback is that the buyer does not recognize a charge on their credit card statement. Another reason could be the buyer did not receive an item and the seller refuses to issue a refund. The credit card company will investigate the legitimacy of the charge and, based on the information they gather regarding the transaction, will decide whether to uphold the chargeback or deny the buyer’s request. If the credit card company upholds the chargeback, then the credit card company gives the buyer their money back which leaves ufindart and the seller responsible for the chargeback amount. In such an instance, the seller will be held responsible for refunding any amount that ufindart may have paid to the artist.
