What is a Receptionist?
A receptionist is a type of secretary who specializes in handling the flow of people through a business. He or she answers phones and deals with people who walk into a business for appointments or because they need various services. The tasks which a receptionist performs can vary, depending on his or her job description, but people handling is generally viewed as the most important part of the job. As you might imagine, good people skills are a job requirement for receptionists. A receptionist controls access to executives and other staff, answers questions, schedules appointments, and handles other interpersonal interactions. He or she is literally the face of the business. Receptionists often work for businesses like spas, doctors offices, and salons which provide services to the public. In these positions, a receptionist makes appointments, keeps track of the schedule, keeps staff members updated about their bookings for the day, and handles client records. A receptionist will also
