What is a Recall Safety Campaign / Workshop Action?
A Recall is announced because a manufacturer has concerns about any potential ‘safety related’ defect, due to a feature of design or construction that could pose a risk to the driver, occupants or other road users. Workshop Campaigns are not safety-related. As technology improves, there may be instances where a manufacturer has developed new components or improvements that will help to enhance the overall performance of your vehicle. The enhancements are applied to your car when you take it to a Volkswagen retailer, normally during routine servicing and repairs. We will not usually write to customers advising them of workshop actions. If you have any concerns regarding Safety Recalls on your vehicle, please do not hesitate to contact your local Volkswagen Retailer.
