What is a Q&A Extension?
This type of extension can be used to ask callers a series of questions and then record and compile each answer into one voicemail. For example, you can record a set of 10 questions that the caller must answer. After each question is answered, the caller presses # and hears the next question. The answers are then consolidated into one voicemail. Q&A extensions are great for order taking and information gathering.
