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What is a PUK code and what is it used for?

April 26, 2017code PUK Used

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What is a PUK code and what is it used for?

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PUK stands for Personal Unblocking Key. This is a unique eight digit code specific to your SIM card. This is required when the PIN number is entered incorrectly 3 times on your mobile phone. You are then given 10 attempts to enter your PUK if required. If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card. PUK codes can be obtained through the following ways: • Locate your SIM certificate on your Starter Pack to find your PUK code. • Submit your request via email to Customer Care.