What is a Privacy Policy, and why does ActewAGL have one?
ActewAGL attaches a high importance to protecting the privacy of its customers who use the ActewAGL and TransACT websites and of securing their personal information. This Privacy Policy summarises what general and personal information ActewAGL collects and what it is used for. ActewAGL adheres to the 10 National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Commonwealth), which govern the way personal information is collected, recorded, stored, used and disclosed. ActewAGL takes all reasonable steps to secure the personal information of a customer. Such information is protected by online registration and passwords, and secure servers. Credit card numbers are encrypted for additional security during transmission to a customer’s financial institution. For more information about ActewAGL’s privacy policy, please call the Privacy Contact Officer on 6248 3328 or via the online enquiry form.
