What is a preferred carrier freeze?
To protect against slamming, Chesnee Communications offers a preferred interexchange carrier (PIC) freeze, which enables you to prevent any change being made to your selection of a “preferred” long-distance provider without your expressed consent to lift the freeze. We make PIC freezes available to customers, regardless of the company selected as the preferred long-distance carrier, and comply with various requirements on the materials we send out about PIC freezes. In addition to specific information about any charges, we also include a clear explanation and description of the specific procedures necessary for you to lift the freeze. You must request separate PIC freezes for: (1) regional (intra-LATA/intrastate) long-distance service, and (2) state-to-state (interstate/inter-LATA) and international long-distance service. We must obtain separate authorizations for each service for which you request a freeze.
