What is a Policy Excess and when do I have to pay it?
This is that part of the cost of the claim that you are responsible to pay following an incident of accidental damage or theft to your car. It is always clearly stated in the policy when applicable. The amount is paid to the Company before a release letter is issued to receive the car from the repairers or is deducted from the amount payable to you as the claimed amount mostly where theft is involved or vehicle is written off.NB:- CLAIM amount that equals to or falls below the excess is not payable under the policy.Also note that if the accident is not your fault, you may be able to claim a reimbursement from the person at fault so long as you have the details of the other person involved.
