What is a PIN?
Your Library PIN (Personal Identification Number) can be any 4 numbers without dashes or spaces. If there was no PIN in your record, the system will accept the number you just keyed as your PIN, and you will be asked to enter it again as verification. For security purposes, instead of seeing the actual numbers on the screen, the user will see asterisks (*) displayed as the new PIN is entered. If you don’t remember your PIN, staff at any service desk will reset it. To safeguard your security, staff will need your address, birth date and your library card or a current picture ID. For more information please call Borrower Services at 415-557-4363.