What is a PIN?
Your library Personal Identification Number (PIN) is an additional method, along with your name and library card, of verifying your identity and ensuring the security of your online library account. Starting July 1, 2007, new cards issued to patrons have a PIN automatically set by library staff. If there was no PIN in your record (you never set one up and your card was issued before July 1, 2007), the system will accept the number you initially key in as your PIN, up to any 8 numbers/letters without dashes or spaces, and you will be asked to enter it again as verification. The PIN function is not case-sensitive, so capitalization is irrelevant.
The PIN or Personal Identification Number is a 4-digt code that is used as a security measure to minimize fraudulent use of the SM Advantage Card. For all new cards, the member’s birth date (mm-yy) will be assigned as the default PIN. For added security, members are advised to change their default PIN via any of the different facilities provided for this purpose.