What is a PIN/PUK code?
The PIN code is a security code to prevent unwanted users from accessing and making calls with your cell phone. The default code is 1111. Cellular Abroad usually disables the PIN for rentals and phone purchases but for Italy SIM only purchases, we do not (as not to disrupt the packaging). Therefore, for SIM only purchases, you will be prompted for the PIN. This feature can be disabled or you can change the PIN to another code. Be sure not to enter the code on to your handset erroneously as the third wrong attempt will block the SIM. To unblock it requires getting the PUK (phone unlock key) from Uno Mobile. This requires contacting Uno Mobile directly and there is usually a 48 hour turn around time. Our recommendation, don’t let this occur in the first place!
