What is a PICC freeze?
A PICC freeze acts like a lock that you put on your long distance service so that no one but you can switch your service to another provider. For example, if you had XYZ company as your long distance carrier and you put a PICC freeze on your line, then you cannot switch from XYZ until you call your local phone company and cancel the PICC freeze. You must authorize, or cancel, the PICC freeze through your local phone company. Long distance companies cannot add or remove PICC freezes without your authorization.
