What is a “PIC Freeze” and how can I speed up transfer to ECG?
A “PIC Freeze” is a block your local phone company puts on your line, per your request, which protects you from being switched (“slammed”) to another long distance carrier without your express consent. Before you fill out the form to switch to ECG’s 2.5 state to state plan, call your local phone company and ask them to remove the PIC freeze from you account (if you put one on to start with). After your new service begins, it is a good idea to call your local phone company again and ask them to put the PIC freeze back on your account. 8. How will I know when my new service has been started? Just call 1-700-555-4141. It will give you the name of the long distance company serving your line. Listen for “MCI” in all states except AZ and MT, where you will hear “Global Crossing”. Customers who signed up in 2004 will hear “Qwest.” You will also get an email notification. You might also call that same number before you switch so you will be able to recognize the change in names of the underlyi
