What is a Personal Service Coordinator? How is that different than what we currently do?
A. A Personal Service Coordinator (PSC) is an individual member of the Integrated Services Team who develops a relationship with, and provides primary support to, the Full Service Partner (consumer). This includes facilitating the development of a person-or child-centered recovery or care plan, and coordinating “whatever it takes” to access the supports and services necessary to support the individual consumer or child/family to achieve the goals of their plan. This position replaces the role of case managers in more traditional services.
