What is a payment inquiry?
A payment inquiry is a request for information about a bill payment. You can submit payment inquiries for bills paid through Bill Pay. If you have noticed that the status of your e-Bill is unchanged after payment, or if you are concerned that a payment may have not been made as scheduled, you can initiate a payment inquiry.
A message that you send to customer service when you have a problem with a particular payment. The message should include: • A specific reason for your inquiry, such as the biller credited the payment as late. • The amount of any late fees or finance charges that were assessed. • The name and phone number of a person you contacted in the biller’s customer service department. • The date of contact. Go to the top of the page.
A message that you send to customer service when you have a problem with a particular payment. The message should include: • A specific reason for your inquiry, such as the biller credited the payment as late. • The amount of any late fees or finance charges that were assessed. • The name and phone number of a person you contacted in the biller’s customer service department. • The date of contact.
A message that you send to customer service when you have a problem with a particular payment. The message should include: A specific reason for your inquiry, such as the biller credited the payment as late. The amount of any late fees or finance charges that were assessed. The name and phone number of a person you contacted in the biller’s customer service department. The date of contact.
