What is a patient representative/ patient advocate/ patient liaison?
1. “Patient representatives are institutionally employed advocates by hospitals to comply with 1990 Joint Commission on Accreditation of Healthcare Organizations (JACHO) requirements that every organization have established and public grievance procedures” (Sullivan, T,(1998). Collaboration: A Health Care Imperative. pp.578). 2. A patient representative or health care professional that is linked to a cause (Sullivan, T, (1998). Collaboration: A Health Care Imperative. pp.578). 3. “A person who helps a patient work with others who have an effect on the patient’s health, including doctors, insurance companies, employers, case managers, and lawyers. A patient advocate helps resolve issues about health care, medical bills, and job discrimination related to a patient’s medical condition.” National Cancer Institute: Dictionary of Cancer Terms 4. The term and the position existed in hospitals long before the Joint Commission ever mentioned us. It was the original term for our role in hospital
Related Questions
- In some instances a patient will apply for assistance from the companies without the help of an advocate or liaison. What can the patient do if their physician will not complete the applications?
- What is a patient representative/ patient advocate/ patient liaison?
- Can a Patient Advocate help me locate lost belongings?
